Business & Tech
Q&A: Uncle Mike's Smokehouse Grill
Brandon Patch catches up with the finalists in our Best Customer Service contest for local businesses.
As Brandon Patch readers voted on their favorite businesses in , a few quickly rose to the top. One of those that has really shined is .
Patch caught up with Uncle Mike's ahead of the semifinals in our customer service contest, which will resume at 6 p.m. Wednesday, March 28.
Name of business:
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Name of owners: Mike and Simone Tolley.
In business since: 2010.
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How long have you lived in the area? Since 1980.
What do you love about living and working in our town? The people and that small town feeling.
What do you wish everyone who came into your shop knew about you? That we truly love what we do and sincerely enjoy meeting our guests.
Tell us a quick story about a time you provided awesome customer service: Had a unique opportunity one time at the smokehouse. We had a group of about 23 guests and one young girl was a complete vegetarian. That's a tall order when you're at a smokehouse and we even put pork in our collard green. Luckily we had a server on her way into work and she was able to stop at the produce stand on the way in. The guest never knew how we made it happen.
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