Automated Trash Collection: New Rules, Routes, Collection Days

New schedules, service and garbage cans rolled into operation this week in Hillsborough County, for which an update has been given by county officials.

Here's the latest on what you need to know as residents adjust to the newly instituted automated garbage collection.

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From Hillsborough County:
Solid Waste Trucks to be on Streets Longer; Call Center Hours Extended

"Hillsborough County Solid Waste customers can expect to see garbage trucks and recycling trucks on neighborhood streets as late as 8 p.m. on collection days as drivers get accustomed to changes in routes and service.  

• That's How We Roll: New Collection Schedules
  
  

"Also, the Public Utilities Department’s Solid Waste customer service center has extended its hours to answer phone calls, as have the three collection companies.

"Changes to collection service for garbage, recyclables and yard waste in the County’s Solid Waste service area went into effect Monday, Oct. 1. Drivers are adjusting to new routes, new collection days, different vehicles and the new automated collection process.

• Watch: Automated Trash Collection In Action
  
  

"Residents can help drivers stay on schedule by using their county-provided roll carts correctly. At the curb, place the carts at least 3 feet away from other carts, yard waste piles, mailboxes, cars, trees, shrubs, fire hydrants and utility poles. Don’t block the carts with vehicles parked along the street or in the driveway. Place all items to be collected in the carts.

"To report a missed pickup or other collection issue, residents should contact their service provider directly, or call the Solid Waste customer service center at 813-272-5680. The County’s call center is open weekdays from 8 a.m. to 6:30 p.m.

"Residents are also reminded that if they can’t find a use for their old trash cans and recycling bins, put these in the GRAY garbage carts for collection, or take them to one of the County’s four community collection centers."

For more information or questions about the new collection service, including a link to find the collection schedule and service provider information for a specific address, visit Talk Trash online.